Identify the product.
Include the AWS listing title and product ID. You can find both in the Blume catalog.
Open product catalogSUPPORT / PRODUCT OPERATIONS
Get the product context you need.
For questions about a Blume AWS Marketplace product, start with the exact listing ID and the environment where you are evaluating or running it.
Describe the environment.
Share the region, instance architecture, OS version, and relevant deployment context. Do not send credentials or sensitive operational data.
Contact support.
Email support@trustblume.com with the product details and a concise description of the issue.
Email support